by Arielle DeLong | Jun 6, 2023 | blog
What is a Business Contact Center? A business contact center is a central location where any customer communications are managed. These tools handle a wide range of communication channels, including: Phone Calls Emails Web Chat SMS and MMS (texting) Social Media...
by Arielle DeLong | May 18, 2023 | blog
The Hidden Cost of Landlines Did you know that there is a hidden cost to landlines? With modern technology, business landlines are relic of the past. As a result, many businesses are opting to ditch their traditional landline service in favor of these newer and more...
by Arielle DeLong | May 10, 2023 | blog
Considerations When Upgrading Your Phone System Upgrading your business phone system can be a daunting task. However, it’s also an important investment that can improve the way you communicate with your customers and clients. Here are some things to consider...
