Hosted Phone Systems In Michigan

We are a premier provider of Hosted Phone Systems In Michigan.
Contact our experts to schedule your appointment today.

We are a premier provider of Hosted Phone Systems In Michigan. Contact our experts to schedule your appointment today.

We are a premier provider of Hosted Phone Systems In Michigan. Contact our experts to schedule your appointment today.

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Top Rated Hosted Phone Systems in Michigan

The last decade has seen businesses make aggressive moves toward cloud-based services, such as servers and storage, but also communication and phone systems. With Hosted Phone Systems services, we utilize and integrate best-of-breed 3rd-party applications and services for a hosted solution that meets your business needs. Many customers choose the base setup of a phone and basic features (like voicemail) for its simplicity and price, other customers decide to add more advanced features from the beginning, including call recording, business texting, customer relationship management integration, and much more.

The last decade has seen businesses make aggressive moves toward cloud-based services, such as servers and storage, but also communication and phone systems. With Hosted Phone Systems services, we utilize and integrate best-of-breed 3rd-party applications and services for a hosted solution that meets your business needs. Many customers choose the base setup of a phone and basic features (like voicemail) for its simplicity and price, other customers decide to add more advanced features from the beginning, including call recording, business texting, customer relationship management integration, and much more.

SECURITY

While security runs through nearly every decision and IT manager makes, and includes many technologies, we look at security through the lens of six distinct categories: physical security, password policies & procedures, other policies & procedures, antimalware, remote access and web filtering.

BACKUP AND RECOVERY

Whether deciding to implement on-site, off-site, or a mix, CTS has specialized in data backup and business continuity since the late 90s, including data centers on the east and west sides of Michigan.

HELP DESK / SUPPORT

Whether deciding to implement on-site, off-site, or a mix, CTS has specialized in data backup and business continuity since the late 90s, including data centers on the east and west sides of Michigan.

CLOUD INFRASTRUCTURE

Rarely a one-size fits all, we work with you to design, implement and manage your IT infrastructure, including cabling, access points, server, firewalls and more importantly, how it all fits together.

CTS MSP

In order to provide not just IT results, but business results, we partner with you to provide all of the above, and more importantly, monthly audits that lead to a quarterly and annual roadmap so you can better plan for the dollar investment, and to understand how IT will drive business results.

An Overview of Hosted Phone Systems In Michigan

In today’s world, one of the most important features is mobility, which is why Hosted Phone Systems services includes the ability to move your physical phone from office to home office, or simply use the mobile app on your iPhone, Android or computer. Since your workforce is often on the move or in separate geographic locations, the mobile and desktop app include presence to know if someone is on a call, busy or away from their desk (and if they are on the phone, you can send interoffice chats via the app).

Hosted Phone Systems in michigan

An Overview of Business Hosted Phone Systems In Michigan

In today’s world, one of the most important features is mobility, which is why Hosted Phone Systems services includes the ability to move your physical phone from office to home office, or simply use the mobile app on your iPhone, Android or computer. Since your workforce is often on the move or in separate geographic locations, the mobile and desktop app include presence to know if someone is on a call, busy or away from their desk (and if they are on the phone, you can send interoffice chats via the app).

Hosted Phone Systems in michigan

What Our Clients Are Saying

“Great team of people to work with.”
“took care of this quickly and everything transferred over as expected.”
– Katrina

Why CTS Companies?

A monthly cost per seat helps minimize capital expenditures (including no install fee) and ensures the phone, call path and features are constantly upgraded to the newest software at no additional charge. On top of removing capital expenditures, you can often replace your existing system at little or no net cost by getting rid of your old analog telephone line (most old phone lines, such as those from Comcast or AT&T, have significantly increased in cost and only provide a call path with no additional features like texting and mobility).

Hosted Phone Systems in michigan

Why CTS Companies?

A monthly cost per seat helps minimize capital expenditures (including no install fee) and ensures the phone, call path and features are constantly upgraded to the newest software at no additional charge. On top of removing capital expenditures, you can often replace your existing system at little or no net cost by getting rid of your old analog telephone line (most old phone lines, such as those from Comcast or AT&T, have significantly increased in cost and only provide a call path with no additional features like texting and mobility).

Hosted Phone Systems in michigan

Looking for Hosted Phone Systems in Michigan?

Looking for Hosted Phone Systemsin Michigan?

Furthermore, you can manage many of the day-to-day changes, including voicemail, auto attendant and extensions, on the system yourself by logging into your personal webportal. When your business grows, you can also easily add additional capacity and features with no install cost, even more extensive features like contact centers.