Hidden Cost of Landlines on Your Phone System

by | May 18, 2023 | blog

The Hidden Cost of Landlines

Did you know that there is a hidden cost to landlines? With modern technology, business landlines are relic of the past. As a result, many businesses are opting to ditch their traditional landline service in favor of these newer and more advanced options.

If your business phone system is greater than 10 years old.
It may be costing you more to keep that system given the hidden cost of landlines.

Regardless, experts generally agree that businesses should consider the monthly recurring and other hidden costs of landlines for their business. These costs, which outweigh the cost of a new phone system, include:

  • Hidden Fees, including Recovery Fees, Service Funds, and Surcharges;
    NOTE: these are often legitimate and legal fees but are often misunderstood.
  • e911 Regulations and Maintenance; and
  • Inflationary costs of landline, which are often ignored

Inflationary costs are real, and often ignored.
Some business have seen their year-over-year cost of landlines increase dramatically (as much as 500%). This is as a result of carriers upgrading their networks in favor of new technology (see: ATT Copper Retirement, and Channel Partners article). So, no matter who you pay for your phone numbers, take this into account before signing a new contract.

landlines cost

Cloud based (or hosted) phone systems benefit small businesses by enabling users to make and receive calls from any location. In addition, other major advantages of a modern system are cost-effectiveness, more capabilities through wider feature sets, and greater efficiencies via integrations and customization.

Integrations Example
Consider how integrating your phone system with your CRM can impact your business. In other words, would it be useful to have complete details on who is calling before you pick up the phone? Finally, some other integrations include email, text messages, and instant messaging.

A CTS Companies Technology Consultant will provide a no cost financial analysis of your existing carrier based phone lines. To do so, contact CTS Companies or simply search for CTS Companies in Google. Simply put, our goal here is simple: provide you with the information to make a well informed decision.