Derek Wood serves as a Technician for CTS Companies with experience in voice and data communications, networking, VoIP, system security, and cloud-based VoIP systems. He holds CompTIA A+ and Palo Alto Networks ACE certifications, along with an Associate of Applied Science in Information Technology and Security from Baker College. Derek supports client environments with a focus on endpoint support, printers, voice systems, networking, and day-to-day technical service needs.