Managed Networks
Weather you have purchased network services and equipment from CTS or some one else, CTS can provide 24/7 Management of your network health. We provide ongoing managed services for anything from PBX, Network equipment health to Wide Area Network UP time and health monitoring, as well as application status monitoring for many of our customers. Has your Exchange server gone down in the middle of the night? Has your Branch Office T1 gone down? With our managed services, find out as soon as it happens instead of when you walk in the door in the morning and avoid office panic. As part of our managed services, we will engage the Carrier Company providing the service that is out , open trouble shooting/repair tickets and provide status updates as the repair process progresses providing a managed end-end solution. |
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